Pending FICA Documents
It means that the FICA verification is not yet completed. The documents usually get processed from 24 to 48 hours after submitting, and in case they are not accepted, it may mean that you have made blurry pictures.
10bet South Africa Withdrawal Guide
After playing some time on the 10bet platform you can withdraw your money, and for that the best payment methods are present. Each withdrawal method is safe to use since SSL-encrypted servers are used that store your money and data, and before being able to withdraw, you will need to complete the FICA verification which further improves the safety of your account and money. There are many popular South African payment methods and 10bet cooperates with various banks like FNB, ABSA, Standard Bank, Nedbank and Capitec.
Withdrawal Methods
To make sure that you do not have any problems withdrawing your winnings, there are only the most reliable methods for your 10bet withdrawal. Each method doesn’t have any hidden commission and processes the payments quite quickly, and among the methods you can pick:
| Method | Processing Time | Min Withdrawal | Max Withdrawal |
| Visa | Up to 15 minutes | 330 ZAR | 835,000 ZAR |
| Mastercard | Up to 15 minutes | 330 ZAR | 835,000 ZAR |
| Apple Pay | Up to 15 minutes | 330 ZAR | 835,000 ZAR |
| MuchBetter | Up to 15 minutes | 330 ZAR | 835,000 ZAR |
| Skrill | Up to 15 minutes | 330 ZAR | 835,000 ZAR |
| Neteller | Up to 15 minutes | 330 ZAR | 835,000 ZAR |
| Crypto | Up to 15 minutes | 330 ZAR | 835,000 ZAR |
Requirements Before Withdrawing (FICA)
Before being able to withdraw money from your account, you will have to understand that withdrawals may not be possible until you fulfill some of the requirements of our platform. There are 3 crucial steps that you have to complete, which are:
- FICA Verification. You have to upload documents that confirm your ID and also provide proof of address. It is the requirement of the government of South Africa. Without this the account will be limited and the withdrawal will not be possible;
- Turnover requirement. All the deposits have to be made at least once if you’re using bonuses. This is the part of AML, otherwise known as Anti-Money Laundering and even if you don’t use a bonus but have it activated, the deposit amount has to be used in bets before withdrawal is available;
- Bonus wagering. If your account has an active bonus, you will need to complete its rollover requirements. Until the bonus is wagered, you will not be able to withdraw the winnings received with it.
How to Withdraw via Instant Money (e-Wallets)
Instant Money is one of the most popular withdrawal methods in South Africa. It lets you get your cash without a bank card directly with e-wallet. You just request a withdrawal to your phone number and the money can then be taken out in the ATM or partnering shops right after getting the PIN code.
FNB eWallet & Standard Bank Instant Money
Withdrawals with FNB eWallet or Standard Bank Instant Money can be done very easily and it won’t require you to use a bank card, and the 10bet withdrawal times in that case are also very quick. All you will need to do is:
- Log into your 10bet account and select the amount for withdrawing.
- Enter your phone number that is connected to the eWallet.
- Confirm the payment after which an SMS code with a PIN will be sent to your account.
With the PIN code your can cash out in ATMs of FNB or Standard Bank.
Withdrawal via EFT (Electronic Funds Transfer)
EFT is a classical way of withdrawing that 10bet provides. It is a good option for those who want to withdraw big amounts and it provides full control over the payment. The money will come to you quickly directly. It will also not use any third-party agents as well.
Adding Your Bank Details
So that the withdrawal goes as intended, it is important to connect your bank account to your 10bet account the right way, and for that:
- Enter your Account Number.
- Enter the Branch Code or the Universal Branch Code of your bank.
- Select the Account Type (Current or Savings).
- Make sure that the name of the account’s owner matches the name in your 10bet account.
Errors in such data can lead to the withdrawal being delayed or even canceled.
Processing Times for EFT
The processing times for EFT usually take from 24 to 48 hours during working days. Payouts on Capitec accounts or FNB accounts are commonly credited much quicker than for other banks but other accounts may require a bit more time.
Withdrawal via Ozow (Instant EFT)
Ozow allows you to withdraw money directly to your bank account with Instant EFT. After making the request and its approval of the withdrawal the money gets credited to your bank account quickly. Usually the payments are credited instantly but it all depends on the bank you use as FNB and Capitec commonly processes payments much quicker.
Step-by-Step Withdrawal Process
Regardless of the payment method you use for your withdrawals, the process itself on our platform is as easy as it can possibly be. After making sure that you have completed the FICA verification and everything is ready, you will need to do the following steps:
- Log into your 10bet account by entering your email and password.
- Open the withdrawal page by pressing “My Profile” and then picking “Withdraw”.
- Select the withdrawal method you would like to use, like crypto, cards, EFT or other.
- Enter the amount you would like to withdraw in the range of available limits.
- Confirm the withdrawal and wait for it to get processed.
Troubleshooting
When trying to make a withdrawal, there may be various errors which will not allow you to withdraw. However, all the potential errors that can occur can easily be fixed and here is every most common 10bet withdrawal problem and its solution.
Unmet Bonus Wagering
If you have an active bonus, you will not be able to make a withdrawal before you complete the wagering requirements in full. Even if you haven’t used the bonus, but it is active, the withdrawal will not be available.
Incorrect Banking Details
This may mean that you have made a mistake when filling in the details for your wallet or account data. Make sure that the information you enter is correct and only use your own data as third-party use is strictly prohibited.
FAQ
Can I withdraw to a friend’s bank account?
No, absolutely not. You can only withdraw to a payment method that is connected to your name and no one else’s.
What is the minimum withdrawal amount?
It all depends on the payment method you use, but it most commonly starts at 330 ZAR.
Is it possible to cancel a withdrawal?
If the withdrawal is already in process, you will not be able to cancel it. But if the status of the withdrawal is “Pending”, you will be able to cancel it.
Are there withdrawal fees?
10bet does not take any withdrawal fees, however the bank you are using for a withdrawal may take a fee.
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